We recognise that any training assignment is an enabler: there must be a clear understanding by all those involved of the ideal outcomes, goals or objectives.
Furthermore, these ideal outcomes, goals or objectives must be measureable and the method of measurement must be objective.
There must be a ‘Champion’ for the training assignment: a senior figure, who puts the significance and relevance of the training into context.
Those attending the Programme must have a clear understanding of ‘What’s in it for me’; i.e. there has to be a motive for change, without motive individuals will revert to preference with little or no change being the result.
The ‘Champion’ must emphasise that changes in behaviours and methods of working are not optional; however, those attending the training assignment will be supported internally and by JFR Training to coach or mentor them through the process.
There must be on-going support for those attending, during and after the training assignment, for the changes in behaviours and methods of working to be sustainable: the creation of good habits.
To ensure that all the Critical Success Factors outlined above we follow The Process below.