building better businesses

We specialise in Leadership and Management Development…

Results

The training was extremely well received with feedback from a number of courses giving consistently high scores for delivery and content.

The course has entered the fabric of the culture of the organisation; it has provided people with a fundamental skill set which they can build upon to become increasingly competent managers. It has become important for the individuals to have the training as affirmation of their progression, to them and those around them. They became better managers because the training has given them the ability to understand better the issues that surround the management and motivation of a diverse group of people.

These managers are more able to recognise the value of diversity within their team and having this understanding they are better able to manage different types of people in a style which will get the best out of them, they are also better able to manage the issues which arise when working with a diverse
group. This cadre of managers has a shared language, a form of short hand, particularly valuable when discussing managing the performance of their team; this is primarily due to their improved understanding of personality and its impact on behaviour and performance.

Objectives

The aims of the project were to:

• Equip this cadre of developing managers with a ‘tool kit’ of a range of management techniques to
  apply to the management of people. The focus was on human resources rather than material
  resources
• Get buy in to the process from the operational managers
• Deliver training that was relevant to the needs of the individuals and the business
• Have in place managers with the knowledge and skills to manage a growing group of people
• Develop a common language (a lingua franca) for the management cadre, which would become
  short hand for high level communication.

The Project:

The project included:

• Involvement of the Executive and Senior Operational Managers in the design and development of the course format and content to ensure buy in and to validate the appropriateness of the training subjects and materials
• Pre-course briefing by line managers which comprises: ?